Last Updated: 1/7/2026

1. Introduction

Marlow Solutions (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://marlowsolutions.com or use our AI-powered business services.

This policy is designed to comply with major privacy frameworks, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).

2. Who We Are

Business Name: Marlow Solutions
Address: Wheat Ridge, Colorado, USA
Email: [email protected]
Website: https://marlowsolutions.com

We provide AI-enabled services to business owners only. Our services are not intended for children.

3. Information We Collect

We may collect the following categories of personal and business data:

a) Information You Provide

Name, business name, job title

Email address, phone number, contact details

Account credentials

Customer communications, messages, and inquiries

Content you submit to our AI systems (e.g., prompts, files, documents)

b) Automatically Collected Information

IP address, browser type, device information

Usage data, log files, and analytics

Cookies and similar tracking technologies

c) Business & Transaction Data

Billing and payment information (processed through third parties)

CRM records and service history

d) Sensitive Data

We do not intentionally collect sensitive personal data (such as health, biometric, or government ID information). Please do not submit such information.

4. How We Use Your Information

We use your data to:

Provide, operate, and maintain our AI-based services

Create and manage user accounts

Communicate with you and provide customer support

Process payments and business transactions

Improve system performance and service quality

Ensure security, prevent fraud, and comply with legal obligations

5. AI Data Handling & Model Use

Marlow Solutions uses AI tools to deliver business services. Important principles:

No Automated Legal or Financial Decisions: We do not use AI for automated decision-making that produces legal or similarly significant effects on users.

Client Data & Model Training: We do not use your personal or business data to train AI models without your permission.

Human Oversight: AI outputs are used as tools to support business services and are subject to human review where applicable.

Confidentiality: Client data remains confidential and is not sold or shared for AI training purposes.

6. Cookies & Tracking Technologies

We use cookies and similar technologies for:

Website functionality

Analytics and performance monitoring

Security

You can control or disable cookies through your browser settings. Some site features may not function properly without them.

7. Third-Party Services

We use trusted third-party providers to operate our business, including:

GoHighLevel (CRM, automation, and communications platform)

These providers only process data on our behalf and under contractual confidentiality and data-protection obligations.

We do not sell personal data.

8. Data Sharing & Disclosure

We may share information only when necessary to:

Provide our services (e.g., hosting, CRM, payment processing)

Comply with legal obligations or enforce our rights

Protect against fraud, security threats, or unlawful activity

We do not sell or rent personal information to third parties.

9. International Data Transfers

We primarily store and process data in the United States.
If data is ever transferred outside your jurisdiction, we will ensure appropriate legal safeguards (such as contractual protections) are in place to protect your information.

10. Data Retention

We retain personal data only while your account is active or as needed to:

Provide services

Comply with legal, accounting, or regulatory requirements

Resolve disputes and enforce agreements

Upon account termination or deletion request, data is securely removed unless legally required to retain it.

11. Your Privacy Rights

You have the right to:

Access your personal data

Correct inaccurate or incomplete data

Delete your data (“Right to be Forgotten”)

Restrict or object to processing

Data portability (where applicable)

Opt out of marketing communications

Opt out of certain data uses, including AI-related processing

To exercise your rights, contact: [email protected]

12. CCPA / CPRA (California Residents)

If you are a California resident, you have the right to:

Know what personal information we collect and how it is used

Request deletion of your personal information

Opt out of any sale or sharing of personal data (we do not sell data)

Not be discriminated against for exercising your privacy rights

Requests can be made by emailing: [email protected]

13. GDPR (EU/EEA Users)

If you are located in the European Union or EEA:

Legal Basis: We process personal data based on contract performance, legitimate business interests, consent (where required), and legal compliance.

You may lodge a complaint with your local data protection authority if you believe your rights have been violated.

14. Data Security

We implement reasonable technical and organizational safeguards to protect your data, including:

Secure hosting environments

Access controls and authentication measures

Encrypted communications where applicable

Limited access to authorized personnel only

While we take data security seriously, no system can be 100% secure.

15. Children’s Privacy

Our services are intended only for business owners and adults. We do not knowingly collect personal data from individuals under 13 (or under 16 in applicable jurisdictions).

16. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

17. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or your personal data:

Marlow Solutions
Wheat Ridge, Colorado, USA
Email: [email protected]
Website: https://marlowsolutions.com

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Terms and Conditions

Last Updated: [Insert Date]

1. Agreement to Terms

These Terms and Conditions (“Terms”) govern your access to and use of the website https://marlowsolutions.com and the services provided by Marlow Solutions (“we,” “us,” or “our”).

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, you may not use our services.

2. About Marlow Solutions

Business Name: Marlow Solutions
Location: Wheat Ridge, Colorado, USA
Email: [email protected]

We provide AI-powered business services exclusively to business owners and professionals.

3. Eligibility

By using our services, you confirm that:

You are at least 18 years old

You are acting on behalf of a business or professional entity

You have the authority to enter into this agreement

Our services are not intended for consumers, minors, or personal use.

4. Scope of Services

Marlow Solutions provides AI-enabled tools and business services, which may include:

Automation systems

Marketing, CRM, and operational support

AI-assisted content, workflows, or decision-support tools

Services may be updated, modified, or discontinued at any time.

5. AI Use & Limitations

You acknowledge and agree that:

AI Is a Tool, Not a Guarantee: Outputs generated by AI are provided for business assistance only and may contain inaccuracies. You are responsible for reviewing and validating all AI-generated content before relying on it.

No Professional Advice: Our services do not constitute legal, financial, medical, or regulatory advice.

No Automated Decision-Making: We do not use AI to make automated decisions that produce legal or similarly significant effects on users without human involvement.

Data Handling: Your business data is not used to train AI models without your consent.

6. User Responsibilities

You agree to:

Provide accurate and lawful information

Use services only for legitimate business purposes

Maintain the confidentiality of your login credentials

Comply with all applicable laws and regulations

You may not:

Use the services for unlawful, fraudulent, or harmful activities

Attempt to reverse engineer, exploit, or interfere with our systems

Upload malicious code, spam, or prohibited content

7. Fees, Billing & Payments

All pricing and service fees are agreed upon prior to service delivery.

You authorize us to charge applicable fees using your selected payment method.

Failure to make timely payments may result in suspension or termination of services.

8. No Refund Policy

All sales are final. No refunds will be issued.

By purchasing or subscribing to our services, you acknowledge and agree that:

Once work has begun, access has been granted, or services have been delivered (in whole or in part), you are not entitled to any refunds, chargebacks, or credits.

Dissatisfaction with results, business outcomes, or performance does not constitute grounds for a refund.

Termination of your account or early cancellation does not entitle you to a refund for unused time or services.

We strongly encourage you to ask questions and confirm service details before making any purchase.

9. Third-Party Services

We may use third-party platforms to provide our services, including GoHighLevel and other infrastructure providers.
We are not responsible for outages, errors, or issues caused by third-party systems beyond our control.

10. Intellectual Property

All content, software, branding, and materials provided by Marlow Solutions—including AI workflows, systems, templates, and documentation—are our intellectual property unless otherwise stated.

You may not:

Copy, reproduce, resell, or distribute our materials

Use our systems for competing commercial purposes without written permission

You retain ownership of your own business data and content submitted to our platform.

11. Confidentiality

We agree to treat your business data as confidential and to use it only for the purpose of providing services.
You agree not to disclose proprietary systems, pricing, or internal processes of Marlow Solutions without written consent.

12. Service Availability & Modifications

We do not guarantee uninterrupted or error-free operation.
We reserve the right to:

Modify features, pricing, or services

Suspend or terminate accounts for violations of these Terms

13. Limitation of Liability

To the maximum extent permitted by law:

Marlow Solutions shall not be liable for any:

Indirect, incidental, consequential, or special damages

Lost profits, business interruption, or data loss

Errors, omissions, or AI-generated output inaccuracies

Our total liability for any claim shall not exceed the amount paid by you for services in the preceding 30 days.

14. Indemnification

You agree to indemnify and hold harmless Marlow Solutions from any claims, damages, losses, or legal fees arising from:

Your misuse of services

Violation of these Terms

Violation of any applicable law or third-party rights

15. Termination

We may suspend or terminate your access if you:

Violate these Terms

Fail to make payment

Engage in unlawful or abusive behavior

Upon termination:

Your access will cease immediately

Outstanding fees remain due

No refunds will be issued

16. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of the State of Colorado, United States, without regard to conflict-of-law principles.

Any disputes shall be resolved exclusively in the courts located in Colorado.

17. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated Terms.

18. Contact Information

For questions regarding these Terms:

Marlow Solutions
Wheat Ridge, Colorado, USA
Email: [email protected]
Website: https://marlowsolutions.com